Privacy Statement
TicketStage.com is owned and operated by MMCIS, Inc. (www.mmcis.com) MMCIS is committed to the protection of your online privacy. During the course of processing your ticket order, we collect information about you, including your name, address, telephone number, email address, credit information, and the IP address of the system you use to place the order. All data collected is used solely to manage your order.
Your contact information may be used to notify you of the status of your order or to contact you about any changes to the event. The credit information is used to bill you for the order.
MMCIS/TicketStage uses Authorize.net to process all credit card transactions. Accordingly, MMCIS/TicketStage transmits your credit information as well as your name, billing street and ZIP to Authorize.net
Use of Information by MMCIS/TicketStage clients
MMCIS/TicketStage provides online ordering services to our clients, typically community theaters, schools, and organizers of local events. Each client has the ability to download the order information for those orders that apply to their events. For credit orders processed by MMCIS/TicketStage's merchant account, the downloadable information does not contain the credit information. For credit orders that are processed by the client's merchant account, the downloadable information does include the credit information. Clients can only download information about orders for their events. MMCIS does not share your information with any other party than the client for which you ordered tickets.MMCIS/TicketStage requires that email list signup questions be Opt-out (the default response is: No do not add me).
MMCIS/TicketStage clients are responsible for defining, posting and implementing their own privacy policies. MMCIS/TicketStage makes no claim concerning the completeness, reliability or applicability of client policy.
Security
MMCIS/TicketStage takes precautions to protect your information during and after the order process.
All credit information is transmitted using SSL encryption and is protected by industry standard encryption on our storage systems. Once an order has been processed, the system only transmits the last 4 digits of your credit card number and never transmits the CVV2 or security code associated with the order.
MMCIS/TicketStage also does everything in its power to protect your information offline, storing it in encrypted form on backup media. Credit information is periodically purged once there is no longer any need for it, for exampe, to issue a refund. While MMCIS/TicketStage uses encryption to protect the most sensitive data such as credit information, we also do everything in our power to protect all user information. Our servers are located at EarthLink Cloud colocation data center in Marlboro, MA. Physical access is restricted by stringent site policies, and MMCIS uses industry standard firewall and intrusion detection hardware and software to restrict network access. Employee access to data is restricted to those employees that need such access to perform their duties.
Cookies
Cookies are small pieces of information that your browser stores in your hard drive or in your system's memory. They are only read by the server that sent them to your browser. They do not contain any code nor are they able to infect your system with a virus or a worm.
MMCIS/TicketStage uses a cookie to track the order process. The cookie data consists solely of the order number and is maintained only during the ordering process. Once the process is complete, either when it has been accepted as a confirmed order, or you cancel it, the cookie is destroyed by the browser. There is no personal or credit information stored in the cookie.
Notification of Changes
If MMCIS decides to change its privacy policy, the changes will be posted in this privacy statement. MMCIS will also post notices in appropriate places on its website and on TicketStage.com. You may email us with any questions about this policy to privacy@mmcis.com.